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Netspeed Terms and Conditions

General Payment Terms Summary

  • Payment for your monthly plan is to be made in advance, by the way of Direct Debit, Automatic Payment or Credit Card*.
  • Payment for other goods and services (including but not limited to hardware, installation, excess data and phone calls charges outside your plan) is to be made on or before the due date specified on your invoice by way of Internet Banking, Direct Debit, Automatic Payment or Credit Card*.
  • * Payment by Credit Card incurs a 2% additional fee

Printable Terms of Trade

Please contact us if you need more information about our terms and conditions of trade.

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We are proud to be 100% NZ owned and operated. We have the trust of our customers by providing exceptional customer service - available Monday to Friday 8:00am - 9:00pm & 10:00am - 8:00pm on weekends and public holidays. Our friendly team of experts will be thrilled to help with any questions you may have. Connect with Netspeed - your top broadband provider.