Fibre services are capped at the speed of your chosen monthly plan. For more information on conenction speeds check out the speed comparison article in the Support Zone.
Fibre connections don't use old copper lines, we connect you using a brand new fibre optic cable. If you do need a phone service, check out our phone plans.
All Fibre Broadband connections are on a 12 month contract. A cancellation fee, equal to the monthly plan price from the cancellation date until the end of the contract, applies if the connection is terminated within the initial 12 month contract. At the expiry of the 12 month contract the plan moves to month to month contract.
We warn you when you are approaching your data cap and you can choose to either reduce your connection speed and pay no extra, increase your plan ($5 per 100GB data pack or go unlimited) or just exceed your data cap and pay the excess data charge ($0.30 per GB).
All Netspeed Fibre Broadband plans use a wireless router so that you can connect your laptop, tablet, smart phone or any other WiFi enabled device without using a network cable.
Static IP addresses are standard with all Netspeed plans at no extra charge, so you can set up your very own hotspot, private or public game server, web or email server and lots of other cool techy stuff.
Netspeed members can have 5 email addresses complete with virus and spam filters, POP3, IMAP, SMTP and Webmail services.
You can BYO your own Fibre Modem/Router or our Standard Fibre Modem/Router kits are priced from $129.
You can purchase the equipment outright or we can often arrange a rental or term payment package for approved Netspeed members.
Standard residential installations are FREE.
Assisted set-up (if required) are priced from $100 depending on your requirements.