Setting up Outlook for Netspeed mail

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Setting up Outlook for Netspeed mail

Before you begin

If you are connecting to the internet through an ISP that has a 'mail via our server only' policy, like Xtra and Ihug have, then setup with 'Option One' won't work and you will need to try 'Option Two' below

Option One

  1. In Outlook go to Tools > Email Accounts > View or Change

  2. Select the profile that you wish to change and click Change > More Settings

  3. In the pop up box that opens click the 'Outgoing server' tab and set it as follows;

  4. Then click the 'Advanced' tab and alter the settings as follows;

  5. Then click the 'OK' button

Option Two

You will need to change the send mail server (SMTP) in the email account profile on your computer so that it matches the recommended setting of the internet provider that you are connecting through.

Your normal send mail server is smtp.netspeed.net.nz and if for example you are now connecting through Earthlink, their SMTP server MIGHT be called smtp.earthlink.com so while you are at that location just change it to the Earthlink SMTP server and when you get back just change it back to the Netspeed one.

  1. In Outlook: Tools > Email Accounts > View or Change

  2. Select the profile that you wish to change and click 'Change'

  3. Your normal setup should look something like this...

  4. Change the Outgoing mail server (SMTP) to the one that the ISP that you are connecting through recommends.

If this doesn't work or you are having problems sending emails please contact the ISP that you are connecting through.

Don't forget to change it back to the Netspeed SMTP when you get home.


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